No one will deny that feedback from visitors is the foundation of a prosperous business. Judge for yourself: what, if not their opinion will help to identify the shortcomings of the product or service, and sometimes even give ideas for the development of the company?
Gather customer’s reviews through Social Boom Wi-Fi! Surveys will help to build a connection with your customers through Wi-Fi
The statistics of responses will help to make the right decision
Easy customization and creation of surveys
Ability to run multiple campaigns
Different options of surveys: Rate and comment or answer multiple choice question
The guests’ opinion can be used for different purposes, here we list some of them:
Improving the quality of customer service
Evaluation of PR and advertising activity
Control of the employees’ performance
Increase sales and revenue
Search for ideas for development
This mechanic helps to understand the customer’s real need for a product or service and assess the demand, and the module itself is easy to configure and allows you to run several campaigns at once: for example, you can develop questions separately for men, and separately for women, regular guests, and for new clients – another.
Irish pub “Mulligans” collected 4 240 reviews in 6 months!
Our user-friendly Wifi platform is a perfect fit for many businesses. Most of our clients are often related to the following industries